[Good call. He clicks his tongue thoughtfully. 'Video' is a means of communication in the moment; a 'movie' is when a 'video' is written down (somehow) to be reread later, like a book.]

Right.

[He pauses, then picks up his commnicator, turning it over in his hands. It's cold like something metal, but not as heavy.]

Is it possible to...

[This has the makings of a stupid question about it, so he decides to reframe slightly.]

I'm afraid I might've upset someone when I first arrived. Or - there was a misunderstanding. I know her name, but not where she lives.