[He hears the small dig of emphasis in her words, understands that it means something, but he does not immediately spring on it as others might; he is not spontaneous. He lets her finish, as much from his overall preference as present necessity.

He hesitates, then nods, just once.]

That would be beneficial, yes, although most inmates are not willing to speak, or to speak honestly. Most do not believe they require assistance, or if they do, that we are capable of giving them that assistance. Or that we are in a position to be able to do so.

That I agree with, Lydia. [It is also, in his clear opinion, not what she was talking about when he decided to speak up in the first place. At least to his understanding.]